Q & A
Product Q & A
Q: When will I see results after using Cecilia Wong Skincare products?
A: It varies from one person to another. Depending on each individual and the how each of their body heals, usually can see results within 1-2 weeks following the skincare regimen on a daily basis.
Q: What is the shelf life of Cecilia Wong product?
A: Due to the high content of natural and organic active ingredients, Cecilia Wong products utilize a food grade preservative system which ensures the products stay most potent within the first 90 days after opening. All products are packaged to be used within 3-9 months, when they are most potent and efficacious. Keep products away from direct sunlight.
Q: I have different allergies, will I still be able to use Cecilia Wong Skincare products?
A: Cecilia Wong skincare products are WITH NO
- Mineral oil
- Synthetic emulsifiers
- Artificial colors
- Artificial fragrances
Q: When do I apply sunscreen, before or after my moisturizer?
A: Apply sunscreen as the last step in your daily morning skin care routine – after your moisturizer.
Q: How long does each product last?
A: The products were crafted to last for 3 months.
Q: Where should I store the products?
A: Keep products away from direct sunlight in a cool place.
Q: Which products are best for Eczema, Rosacea, or Dry patches?
A: When apply daily and following the correct regimen, the black currant serum, milk exfoliant cleanser and moisturizer for sensitive skin are best for those conditions. You will see results immediately.
Q: Which products are best for aging skin or preventing aging?
A: When apply daily and following the correct regimen, the best products are the black currant serum, milk exfoliant cleanser, gel cleanser, toner, anti-aging mask and moisturizer (depending on your skin type). You will see visible results.
Q: What are the steps to achieve healthy glowing skin?
A: Cleanser, Exfoliating, Toner, Serum, Eye cream, Moisturizer.
Q: How do I re-order products?
A: There are several ways to order and re-order products. You can order products online on our website, in-person at the salon, or by phone.
Q: I’m pregnant, can I use Cecilia Wong products during my pregnancy?
A: Yes! Cecilia Wong products are made with 100% purest oils, herbs and botanicals. We never formulate with parabens, chemicals, artificial color or fragrance.
Q: I am experiencing breakouts, which treatment should I get?
A: Depending on the type of breakouts you’re experiencing, the Oxygen facial and the LED light therapy are most suitable. Since we customize our facial treatments according to your skin type/concerns, we will analyze your skin thoroughly and recommend the suitable treatment for visible results.
Q: I have a red carpet event to attend, which treatment would be best to achieve glowing skin?
A: Our signature treatment, Sculpt and Empower is an incredible treatment to have before a red carpet event. Your skin will be lifted, toned, hydrated and refreshed. The result is immediate.This is not suitable for someone who’s pregnant or has a heart condition.
Q: I am pregnant, which treatments would be best for me?
A: The most suitable treatment would be the Oxygen facial and the Vitamin C & Omega facial. We do not recommend the LED light and Microcurrent for those who are pregnant.